Privacy Policy

Antigravity Monitor ("we", "us", "our"), operated by Herzsoft, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at antigravitymonitor.com (the "Service").

Our data is securely hosted on servers located within the European Union (Germany). By using our Service, you consent to the data practices described in this policy.

1. Data Controller

The data controller responsible for your personal data is Herzsoft, operating Antigravity Monitor from Bosnia and Herzegovina. For any privacy-related inquiries, please contact us at: [email protected]

2. Information We Collect

2.1 Account Information

When you register, we collect:

• Full name
• Email address
• Password (stored encrypted)
• Team/organization name

2.2 Payment Information

When you subscribe to a paid plan, all payment data is processed securely by our authorized Merchant of Record (MoR) and payment provider. They process transactions under their own strict privacy and security policies.

We do not store your full credit card numbers or payment credentials on our servers.

2.3 Monitoring Data

When you create monitors, we collect and store:

• URLs and IP addresses you configure for monitoring
• Uptime/downtime events and timestamps
• Response times and HTTP status codes
• SSL certificate details (issuer, expiration)
• Lighthouse audit scores (Performance, Accessibility, Best Practices, SEO)
• Page content snippets (for keyword monitoring only)

2.4 Usage & Analytics Data

We automatically collect:

• IP address and approximate geolocation
• Browser type and version
• Operating system
• Pages visited and features used
• Referring URLs
• Session duration and interaction data

We use Google Analytics to collect anonymized usage statistics. See our Cookie Policy for details.

2.5 Communication Data

When you contact support or provide feedback, we store the content of your messages and your contact details.

3. Legal Basis for Processing (GDPR)

We process your personal data on the following legal bases:

4. How We Use Your Information

• To provide, operate, and maintain the monitoring service
• To process transactions and send billing notifications
• To send downtime alerts, SSL warnings, and performance reports
• To manage your account and team memberships
• To respond to your support requests
• To improve our Service through usage analytics
• To detect and prevent fraud and abuse
• To comply with legal obligations

5. Data Sharing & Third Parties

We share your data only with the following categories of third parties:

We do not sell your personal data to any third party.

6. Data Retention

We retain your data for different periods depending on the type:

7. International Data Transfers

Your data is primarily stored on servers in Germany (European Union). When data is transferred outside the EU/EEA (e.g., to our payment processors in the US, or Google Analytics), we ensure appropriate safeguards are in place, including:

• EU Standard Contractual Clauses (SCCs)
• Data Privacy Framework certifications
• Adequacy decisions by the European Commission

8. Your Rights

Under GDPR and other applicable privacy laws, you have the following rights:

• Right of Access — Request a copy of the personal data we hold about you
• Right to Rectification — Request correction of inaccurate data
• Right to Erasure — Request deletion of your personal data ("right to be forgotten")
• Right to Restriction — Request that we limit how we use your data
• Right to Data Portability — Receive your data in a structured, machine-readable format
• Right to Object — Object to processing based on legitimate interest
• Right to Withdraw Consent — Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

You also have the right to lodge a complaint with your local data protection supervisory authority.

9. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption in transit (TLS/SSL) and at rest
• Secure password hashing (bcrypt)
• Regular security updates and patching
• Access controls and authentication for all systems
• Regular backups with encrypted storage

While we strive to use commercially acceptable means to protect your personal data, no method of electronic transmission or storage is 100% secure.

10. Cookies

We use cookies and similar tracking technologies for authentication, security, and analytics. For detailed information about the cookies we use and how to manage them, please read our Cookie Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we will send an email notification to the address associated with your account.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• 📧 Support: [email protected]
• 📧 Privacy: [email protected]
• 🌐 Website: antigravitymonitor.com